SSL certificate update

Modified on Mon, 23 Mar at 2:41 AM

When the school's SSL certificate is due for renewal there are two options available to renew it.

Please ensure you have a process at your school to alert the relevant people when a certificate is approaching expiry.

Option 1: Update the certificate with one provided by the school

To proceed with this option please provide the following to the SEQTA Support team:

The certificate and private key in PKCS#12 (.PFX format)
The password for the PFX file can be sent via a one-time viewing system and the link added to the case. If it is urgent please also contact the Support team via phone (1300 498 642) and quote your ticket number to request prioritisation.

We will then upload the certificate to the school's SEQTA Server, including ensuring the .csr and .key are correct, and will send notification once complete.

Option 2: Renew or purchase a certificate for the school

To proceed with this option please provide the following to the SEQTA Support team:

A purchase order number for supply of a "wildcard SSL certificate" issued for 1.5 hours at our hourly rate
An email address from the below list.
- admin@{school's domain name} (only available for renewals)
- administrator@{school's domain name}
- hostmaster@{school's domain name}
- webmaster@{school's domain name}
- postmaster@{school's domain name}

Once we have the above information we will request the certificate. A verification email will then be sent to the chosen address. The school then confirms domain ownership by clicking the link in the e-mail. We will then update onto the server and supply the certificate in PKCS#12 (.pfx) format for use in other services and devices (ie. reverse proxy)