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Application Settings (15)

Configuring the SIP News pane

Modified on Tue, 3 Mar at 11:24 AM
Dedicated resources URL

Modified on Tue, 3 Mar at 3:04 PM
Enabling the Audio / Video / Screen Recording in SEQTA

Modified on Thu, 2 Apr at 11:53 AM
Image File Type Requirements

Modified on Wed, 29 Apr at 9:33 AM
Preparing to enable SAML Authentication for use with SEQTA

Modified on Thu, 2 Apr at 1:23 AM
Saving disk space

Modified on Wed, 1 Apr at 7:08 AM
Setting the browser session timeout

Modified on Thu, 12 Mar at 11:13 AM
Steps and levels setup

Modified on Thu, 12 Mar at 11:42 AM
Adding Backgrounds for SEQTA Teach

Modified on Tue, 24 Mar at 10:56 AM
Branding Login Pages

Modified on Tue, 24 Mar at 3:31 PM

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Strictly Necessary Cookies List of cookies

Name Host Duration Description

_x_w tesglobal.freshdesk.com Session Contains the shard ID at which the account runs on.

_x_m tesglobal.freshdesk.com Session Contains the state of the shard.

_helpkit_session tesglobal.freshdesk.com Session Your secret key for verifying cookie session data integrity. If you change this key, all old sessions will become invalid!

helpdesk_node_session tesglobal.freshdesk.com Session An encrypted hash that stores the secret key and id of the login attempt.

user_credentials tesglobal.freshdesk.com 2 months Used for user authentication.

wf_order tesglobal.freshdesk.com Session Used to check in which the order the tickets are filtered for custom ticket filters eg: due_by, agent_responded_at, requester_responded_at, etc.

wf_order_type tesglobal.freshdesk.com Session Used to check if the order is ascending or descending for custom ticket filters.

wf_filter tesglobal.freshdesk.com Session Denotes which filter is applied for the tickets list.